Friday Letter 03/12/2021

Friday 3rd December 2021

SSP014 – Salazopyrin EN-Tabs 500mg

Pharmacies are reminded that as of 26th November 2021, a Serious Shortage Protocol (SSP014) has been issued for Salazopyrin® EN-Tabs 500mg.

SSP014 enables community pharmacists to supply patients with 1 x sulfasalazine 500mg gastro-resistant tablet. If you have not already done so, please review the SSP in full and inform all necessary pharmacy staff.

Click here to view SSP014 and all current SSPs.

If you have any questions regarding the SSPs please contact the NHS Prescription Service:

Email: nhsbsa.prescriptionservices@nhsbsa.nhs.uk

Telephone: 0300 330 1349

Final November 2021 Price Concessions

The final list of price concessions for November 2021 have been granted.

Click here to view on the PSNC website

Reminder: Change of main NEL CCG (BHR) switchboard number

Following our previous communication advising that the main switchboard telephone number for NHS North East London Clinical Commissioning Group (NEL CCG) Barking and Dagenham, Havering and Redbridge has now changed, please be advised that the new number has been updated to 0300 013 6225.

It is important that all of our local pharmacists are aware of this change. We would therefore ask you to disseminate this information widely within your organisation.

Calls to the old number (0203 416 5905) will be diverted to the new number for eight weeks after the migration date to ensure that no enquiries are missed.

Earlier advance payment – Submit end-of-month claims via MYS by 5th December

Pharmacies are reminded that, if they wish to access earlier advance payments on 9th December(for November 2021 prescriptions, contractors must submit their FP34Cs through MYS by the end of this weekend – by Sunday 5th December.

Contractors who submit their November FP34C figures through MYS after 5th December or continue to declare using the paper FP34C submission document will not receive early advance payments, but will instead received advance payments in accordance with the normal payment timetable.

For more information, please see the PSNC website.

Mandatory face coverings reintroduced

Following recent changes to regulations, the mandatory wearing of face coverings in shops is again mandatory. This includes Community Pharmacies. Pharmacy contractors can continue to order face masks and other personal protective equipment (PPE) free of charge from the Government’s PPE portal.

Click here to view the updated guidance and for more information on the PSNC website.

Changes to patient satisfaction survey requirements announced

The requirement that all pharmacy contractors must undertake an annual survey of patients using the Community Pharmacy Patient Questionnaire (CPPQ) has been changed. Contractors must still undertake a survey through which they obtain structured feedback on their patients’ experience of using the pharmacy’s NHS services, however, feedback can now be collected through a variety of methods rather than just CPPQ.

Click here for more information on the PSNC website

NHSBSA MYS survey – Closes 7th December 2021


The NHS Business Services Authority (NHSBSA) is conducting a survey about the Manage Your Service (MYS) platform. Pharmacies are invited to give their feedback to support NHSBSA to develop and improve the platform’s navigation and usability.

The survey is open until 11:59pm on Tuesday 7th December 2021.

Click here to view



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