Friday Letter 05/11/2021

Friday 5th November 2021

October 2021 Price Concessions Final Update

The final list of Price concessions for October 2021 has been published.

Click here to view on the PSNC website.

Community Pharmacy access to centrally supplied flu vaccines

The Department of Health and Social Care (DHSC) has published guidance on Community Pharmacy access to centrally procured flu vaccines.

DHSC has ordered additional stocks of QIVc, QIVe and QIVr, expected to arrive in November. DHSC will sell some of this stock to pharmacy wholesalers, for sale to community pharmacy contractors.

No restrictions will be placed by DHSC on the use of the stock, e.g. on private use of the vaccine.

For more information on how to order stock, please see the guidance at:

Bank Holidays 2021/22

Please be reminded that Christmas and New Year falls over a weekend this year. Therefore, the 26th December and 1st January are not bank holidays this year, meaning pharmacies will be expected to be open unless they have made arrangements to change their supplementary hours. Arrangements must be made 90 days in advance.

In light of this, the 27th December, 28th December and 3rd January are supplementary bank holidays where a Rota will be in effect. Therefore, the following dates are bank holidays for Christmas and New Year 2021/22:

  • Christmas Day 25th December
  • Christmas Day (substitute day) 27th December
  • Boxing Day (substitute day) 28th December
  • New Year’s Day (substitute day) 3rd January

Further guidance on public holidays is available on the PSNC website.

Air Quality Resources for Children and Young People with Asthma/Wheeze

Please see the following information and resources from the NEL CCG:

Did you know that pollution is worse inside a car than when outside?

North East London has high rates of both asthma and air pollution. To tackle these issues for children and young people, Dr Rachel Parker has developed resources to support clinicians to talk through the risks and mitigations of air pollution. These were co-developed with clinicians and local families.

Find the resources at the links below- there are generic resources and also resources that are specific for Tower Hamlets. We encourage all clinicians to use these with children, young people and families when it is clear they suffer from asthma/wheeze.

We’re also encouraging clinicians to feedback on their experience with using the resources. Please fill in the below short survey if you’ve managed to review the resources previously.

Air pollution and Asthma (Clinicians) Survey ( If you have any other comments on the resources- please contact James Courtney- Transformation Manager for Children and Young People- NELCCG at

Reminder: Second mandated health campaign of 2021/22: Winter vaccines

Please be reminded that the second mandated health campaign for 2021/22 begun last month, which contractors must undertake as part of their NHS contractual requirements.

This campaign is part of the national campaign that seeks to encourage people to protect themselves and their loved ones against COVID-19 and flu. Pharmacies are expected to receive their materials early this month.

Entresto Emergency Stock order info

The LPC has been informed that pharmacies in neighbouring areas have reported problems ordering Entresto as AAH have put a quota limit on them and therefore, patients are being told it is OOS when it is not.

Please see the following PDF showing how to order in this situation

New Hypertension Case-Finding Service resources published 

Last week, PSNC published several additional resources to support community pharmacies providing / intending to provide the Hypertension Case-Finding Service.

The Hypertension case- finding service is a new Advanced service on 1st October 2021.

To access PSNC resources and for more information on the service, click here to view on the PSNC website.

Newham Stop Smoking Materials

Newham Contractors – Please see the following information from your local authority with regards to the Newham Stop Smoking Service:

Today is the day!

Everyone will have their own reasons for stopping smoking. We help people every year through our Quit Well Newham Stop Smoking Service. You are four times more likely to be successful at quitting using the service than if you try it on your own. We offer weekly one to one contact which may take place face-to-face or over the phone, with sessions running during the day and evenings. The service provides 12 week support to pregnant women and partners who smoke. Our experience advisers give practice advice and moral support every step of the way. We can also provide stop smoking medication on prescription for free.

Talk to your health visitor or GP about getting smoking cessation support. Call Quit Well Newham on 0207 882 8230, mobile 0747 408 2330 for text, calls and WhatsApp or visit  

We believe everyone can do it!

Newham: 5 Ways to a Healthier Life – Health Information Booklet

Newham council has launched their new campaign, ‘5 Ways to a Healthier Life’, including a Health Information Booklet covering lots of simple things residents can do to improve their health and the support services available in Newham to help.

5 Ways to a Healthy Life, covers the following topics: Body, Mind, Money, Winter, COVID-19 Prevention, and has been produced in partnership with the NHS in Newham and a group of residents.

Newham Council will be delivering copies to pharmacies in Newham from mid-November.

Click here for more information

Reminder – BHR PNA Questionnaire 2021

Thank you to all contractors who have completed the BHR Questionnaire for their pharmacy.

If you have not already done so, please read through the following message from Healthy Dialogues and to complete your PNA questionnaire.

BHR PNA Pharmacy Contractor Questionnaire 2021

Pharmaceutical Needs Assessments (PNAs) are used to determine market entry – decisions regarding new contracts and movements of existing pharmacies – in your borough. The PNA has been a statutory duty for the local Health and Wellbeing Boards since 1st April 2014.

The London Boroughs of Barking and Dagenham, Havering, and Redbridge have commissioned Healthy Dialogues to produce the PNA for 2022-2025. Throughout the COVID-19 pandemic, community pharmacy has shown resilience, remained open, and continued to serve its communities. As well as helping us to gain a more accurate understanding of current service provision, participating in this process will give you the opportunity to inform plans for future provision of services in these boroughs.

As this is a statutory duty, we require 100% completion rate, and it is mandatory for pharmacies to complete this questionnaire as accurately as possible and return it by Monday 6th December 2021.

The questionnaire has been agreed with the LPC and should take around 20 minutes to complete. You can complete it online or return a copy to us by post or email (details at the end of this message).

Please access the questionnaire by following this link:

In addition, we are very keen to use this opportunity to learn more about your experience of the impact that COVID-19 and changes to the wider health and social care landscape has had on community pharmacy services. If you are happy to spare 15-20 minutes of your time to speak with us and expand on your questionnaire response, please email us on and we will get in touch to arrange a chat at a time that is convenient to you.

If you have any queries about the questionnaire, please contact us on the email above or you can also contact Rebecca Dew at  

We would like to thank you in advance for your support with this process.

Postal address: Dr Puja Patel, Healthy Dialogues, PNA Team, 115 Windermere Road, London, SW16 5HE


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