Friday letter 13/11/2020

Friday 13th November 2020

Lincoln Pharmacy: A vision for Community

In this months P3 Magazine cover story, your local pharmacy colleague Atul Patel from Lincoln Pharmacy has been featured, recognised for their hard work and commitment to their community.

This positive and inspiring story of the journey and vision for pharmacy of Atul and Lincoln Pharmacy’s involvement in the St Pauls Way Transformation Project and working with Lord Andrew Mawson.

Please take some time to look through this feature, this is a great example of a Community Pharmacy’s integrated approach to social change making positive impacts in their local communities.

Please find below link to the PDF of the magazine starting from Page 1 with words from the Editor Rob Darracott, through to page 8.

Please also find a link to the online article published on the P3 website:

AccuRx – On demand demonstration and guidance

Thank you to all who joined us at our AccuRx Webinar last week, we hope you found the session informative and have managed to register for AccuRx access.

If you were unable to join us, or wish to go through the guidance again to sign up, please see the following link to our AccuRx page. Resources include the demonstration recording from our webinar, the guidance document and FAQs.

If you have any queries on using AccuRx or are having problems signing up, please contact the LPC Office.

AccuRx webpage:

World Antibiotic Awareness Week: 18th – 24th November 2020

Make the Pledge

Please see the following Antibiotic Guardian pledge/leaflet to support World Antibiotic Awareness Week (also received via AMRSG). There is also the PHE WAAW “twitter storm” messages which may support your promotion of the campaign next week.

If you have any initiatives you/pharmacy are doing on AMR to support WAAW that you wish to share, please let us know at the LPC office

NHSmail – a duty of pharmacy contractors under new Terms of Service

Many of you will already have already got a premises- specific email address for your pharmacy. However, it has been brought to our attention that there are a number of pharmacies still without an account.

From 9th November 2020 your pharmacy must have a premises specific, pharmacy shared NHSmail mailbox, under the new terms of service. At least two members of staff at the pharmacy premises have live personal NHSmail accounts that are linked to this share account, and be able to send and receive emails. The LPC strongly advise all contractors to sign up for NHSmail as soon as possible if they have not already done so.

You can apply for an NHS Mail account for your pharmacy on the NHS Portal.

If you need support with the registration process, please read through the NHS Mail PSNC briefing or send any specific queries by return and we will endeavour to support.

In addition, CAS Alerts will no be received by pharmacies who have not registered a premesis-specific email address with MHRA, please see the following from NHSE&Is recent primary care bulletin.

The National Health Service (Charges and Pharmaceutical and Local Pharmaceutical Services) (Amendment) Regulations 2020 – changes to the terms of service for pharmacy contractors

A number of changes to the terms of service for pharmacy contractors came into effect on 9 November 2020. These include requirements regarding accessing the Summary Care Record, updating NHS website and Directory of Services profiles, accessing NHSmail and facilitating remote access to services. Contractors must register their premises specific NHSmail account with the Medicines and Healthcare products Regulatory Agency (MHRA) to receive Central Alerting System (CAS) notifications. We have managed a bulk upload of premises specific NHSmail accounts to the MHRA CAS system and will be following up outstanding pharmacies who will have a requirement to register manually. We will be producing further guidance on these changes.

PSNC Explainer Articles

The PSNC have published further explainer articles to support Community Pharmacy. Please look through the regs explainer articles below, familiarise yourself with the content and take action as required.

Regs explainer (#7): Pandemic Treatment Protocols
From 9th November 2020, contractors must supply a Prescription Only Medicine (POM) to a person in accordance with a Pandemic Treatment Protocol (PTP), if and when one is issued, subject to the requirements of the PTP.
Learn more about PTPs

Regs explainer (#8): Flexible provision of flu or coronavirus vaccinations
From 9th November 2020, during a pandemic or in anticipation of a pandemic, a contractor may apply to NHSE&I to provide a relevant immunisation service from their pharmacy premises for a specified period and no other NHS pharmacy services.
Learn more about flexible vaccination provision

Regs explainer (#9): CAS alert sign-up
From 9th November 2020, contractors will be required to register their pharmacy’s shared NHSmail account to receive Central Alerting System (CAS) alerts direct from the MHRA.
Learn more about the CAS requirement

Regs explainer (#11): NHSE&I inspections and access to electronic information
Pharmacy contractors must now, on request, send to NHSE&I any information in electronic form which they would have access to when undertaking a contract monitoring visit and consequently, completion of the Community Pharmacy Assurance Framework (CPAF) becomes part of the terms of service.
Learn more about giving NHSE&I access to information

Regs explainer (#12): Facilitating remote access to pharmacy services
Contractors must facilitate remote access to their services to a reasonable extent, where patients wish to access these services in that way.
Learn more about facilitating remote access

Regs explainer (#13): HLP requirements
From 1st January 2021, the Healthy Living Pharmacy Level 1 (HLP) requirements will become a new Terms of Service requirement for all pharmacies. Note there have been some changes to these, particularly in relation to how they will apply to Distance Selling Pharmacies.
Learn more about the HLP requirements

Regs explainer (#14): Consultation rooms and remote consultations
From 1st January 2021, almost all pharmacies will need to have a consultation room. Distance Selling Pharmacies must ensure that there are arrangements in place at the pharmacy which enable staff and patients to communicate confidentially by telephone or another live audio link and a live video link.
Learn more about the consultation room requirements

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