Friday Letter 24/07/2020

Friday 24th July 2020

June 2020 Price Concessions

The first list of Price Concessions or June 2020 has been granted.

Click here to view on the PSNC website.

Recall reminder – Masks: type IIR from Cardinal Health

Please be reminded that Type IIR Masks from Cardinal Health have been recalled.

MHRA recommends that all lots of this product are disposed of locally. Please read through the following recall from GOV.UK for further information.

Masks: type IIR from Cardinal Health – destroy affected lots (MDA/2020/021)

Community Pharmacy and Travel Vaccinations Service Questionnaire

The following is a request from Pharman, they are looking to capture your views for a future opportunity for pharmacies to support NHS Travel Vaccines.

Please take a few moments to read through the following and complete the questionnaire.

The 2020 – 2021 funding agreement foresees the potential introduction of an NHS Travel Vaccination Service through community pharmacies –

PM would like to capture your reaction to this future opportunity, consider how it could be developed and how any potential role in the pharmaceutical industry can support this and would, therefore, appreciate your thoughts on the questionnaire which can be found at

If you have any questions, please contact Katie Fraser by email – and/or call this number 01371 874478.

The research will comply with UK Data Protection law and with the British Healthcare Business Intelligence Association’s Legal & Ethical Guidelines.

PRIVACY: Any information you provide us with will be treated as confidential, it will be combined with feedback from others like yourself. You will remain anonymous unless you give permission to be identified. Your information will only be used for the purpose of market research and will not be passed to any other organisation without your permission. The full Privacy Policy can be viewed

AE REPORTING: We are required to pass on to our client details of adverse events/product complaints pertaining to their products that are mentioned during the market research. If this happens, we will need to collect details and report the event, even if you have already done so via the MHRA’s ‘Yellow Card’ system. You will be asked whether you consent to us passing your details to the client company’s drug safety department for their follow up, but you may choose to remain anonymous. This will have no impact on the confidentiality and anonymity associated with the market research itself.

Pandemic Delivery Service ending – PSNC Patient Leaflet

The pandemic delivery service will come to an end on 31st July 2020. In light of this, PSNC have published a leaflet to support pharmacy teams with communicating the end of this service to their patients.

Please see the following link to the PSNC website for more information and support materials:

Patient leaflet – lockdown medicine deliveries to end 31st July 2020

Face masks/covering

As of today, it is mandatory for members of the public to use Face masks in shops and public areas, this includes in Community Pharmacies.

PSNC have published guidance for the use of face masks in Community Pharmacy, please make sure your pharmacy team is up to date on the current guidance.

Click here for guidance on the PSNC website

New report: Being A Patient | The Patients Association

This is the first report from the Patients Association programme of work on patient experience. It suggests that it is time for a fresh look at patient experience. 

While there is considerable activity in the health and care system devoted to measuring patient experience, the approach is quite narrow and doesn’t truly capture things from the patient’s point of view.

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