Friday Letter 13/03/2020

Friday 13th March 2020

Reminder: Final MAS pad orders

You have one week to place your final MAS pad order.

The final date for orders is Friday 20th March 2020, the last order will be placed at midday. The contract with the printers will terminate on this date, so any orders made after 12:00pm on the 20th cannot be fulfilled.

If you wish to place an order, please do so using the link below.

Final order will be sent midday on Friday 20th March 2020:

Upcoming deadlines and changes in Community Pharmacy

Please be reminded that the National Clinical Audit (deadline was 31st March) has been cancelled.

31st March 2020 – Data Security and Protection (DSP) Toolkit

Previously the IG toolkit, this is a mandatory, annual self assessment that must be carried out to give Information Governance assurances to the NHS.

PSNC Support & FAQ

31st March 2020 – CPPQ

You must have undertaken and published your CPPQ for 2020/21, in adherence to the requirements set out in the Approved Particular, by the end of March 2020

See the PSNC website for further guidance

ASAP After 31st March 2020 – Complaints Report

This will be for complaints received in the last year (year ending 31st March 2020) and must be sent to your local NHS team as soon as possible after the 31st March. Even if you have not received any complaints this year, you still need to send a report.

For guidance and more detail on what needs to be completed, please see the PSNC website:

1st April 2020 – Prescription Charge Increase

From 1st April 2020, there will be an increase to the NHS prescription charge.

  • The Single Charge (per item) will increase by 15 pence to £9.15 (Previously £9)
  • The 3-month PPC will increase by 55 pence, from £29.10 to £29.65
  • The 12-month PPC will increase by £1.90 from £104.00 to £105.90

SSP05 issued for Fluoxetine 10mg Tablets

Due to significant disruption to the supply of Fluoxetine 10mg tablets a Serious Shortage Protocol (SSP) has been issued by the Department of Health and Social Care (DHSC) on Thursday 12th March 2020.

SSP05 provides pharmacists with procedures to follow in providing a suitable alternative product, Fluoxetine 10mg capsule, please use your professional judgement when considering the alternative product for your patients.

This was effective as of Thursday 12th March 2020 and will be in place until it expires on Friday 12th June 2020, unless revoked before this date.

Read through SSPO5 in full and take the appropriate action in your pharmacy immediately, if you have not already done so.

Click here to view SSP05

Coronavirus – Updates & Action for Community Pharmacy

We have sent regular emails and updates with information on the current advice and support for pharmacies with the current Coronavirus situation.

Please see the LPC Coronavirus page for all current, available information, support and materials for use in your Community Pharmacy. Updates will be published on this page and sent to all pharmacies directly.

Furthermore, we are holding a short questionnaire to help us help you to help our communities at a very trying time for planners, pharmacies and the public.

Kindly complete this as soon as possible, we will be collating the first dataset today:

Easier sharing of content on the NHS website — NHS

The most popular 250 pages of clinically assured content on the NHS website can now be used more flexibly, according to NHS Digital. 

Content has been “modularised”, making it easier for sites syndicating the information to use it on other platforms.

Nominations for the Pharmacy Business Awards are now open

The Pharmacy Business awards 2020 are now accepting entries.

If you are interested in putting a submission for consideration, the deadline for nominations is Monday 6th April 2020.

Click here to view the categories and make your entry

The awards will take place on Wednesday 30th September 2020, for further information please contact

NHS Parliamentary Awards 2020

The NHS has launched the NHS Parliamentary Awards 2020 to recognise staff who go above and beyond the call of duty. 

MPs are inviting nominations from outstanding individuals who have made a real difference to how the health service provides care for patients.

e-Learning programme – Antimicrobial Stewardship for community pharmacy staff from HEE

Please find below details of a new e-learning session that is now available for community pharmacy staff.  I would be grateful if you would share it throughout your networks to advise that it is now available and free to access.

Antimicrobial Stewardship for community pharmacy staff

Health Education England (HEE) has worked in partnership with Public Health England, British Society of Antimicrobial Chemotherapy, Royal Pharmaceutical Society, University of Leeds and University of Nottingham to develop an e-learning session for community pharmacy staff on the impact of antimicrobial resistance.

This e-learning session will help community pharmacy staff to understand the connection between antibiotic use and antibiotic resistance and identify their role in optimising antibiotic use in the general population who visit their pharmacy.

The resource also includes information on using the Antibiotic Checklist to personalise patient advice when dispensing antibiotics and awareness of the global impact of antibiotic resistance.

The e-learning is available to access for free on the HEE e-Learning for Healthcare Hub and will soon also be available on the Electronic Staff Record (ESR).

For more information about the free e-learning session, including details on how to access, please visit:

March 2020 Price Concessions – 1st Update

The first update for Price Concessions for March 2020 has been granted.

Click here to view on the PSNC website

Class 4 medicine alert: Aripiprazole 1mg/ml Oral Solution

Class 4 Medicines Defect Information: Aripiprazole 1mg/ml Oral Solution, PL 04569/1667, (EL(20)A/15)

First published., 11 March 2020

If you have any questions about the medical content in this email, contact MHRA on

Become a Mental Health first aider

Please see the following message from BHR CEPN with details of their upcoming training sessions

What is Mental Health First Aid (MHFA)?

MHFA is an internationally recognised training course which teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis.

MHFA training won’t teach you to be a therapist, but just like physical first aid, it will teach you to listen, reassure and response, even in a crisis.

This is the Adult MHFA training course aimed at building skills to aid everyone aged 16+

Every MHFA England course is delivered by a quality assured Instructor Member who has attended the Instructor Training programme accredited by the Royal Society for Public Health, and is trained to keep people safe and supported while they learn.

This training is invaluable in the workplace as well as on a personal level.

Attend a MHFA two-day course

BHR CEPN are supporting the development of MHFA Instructors across the three boroughs health & care services.

If you are a health or care professional in Barking & Dagenham, Havering or Redbridge you may attend a course provided by us at no cost.

You must attend BOTH days to qualify.

Upcoming Course

Tuesday 31st March 2020 9am-5:30pm

Tuesday 7th April 2020 9am – 5:30pm


At Redbridge CVS 103 Cranbrook Road, Ilford, IG1 4PU

Provided by trainers Cathy Turland and Suzanne Wright

Lunch will be provided

Express Your Interest

We will be providing this training across multidisciplinary teams. 

Please note spaces are very limited so please return your interest ASAP.

If you are not allocated a space due to high demand, there will be more dates available with other instructors soon. 

To express interest, please provide the following information:


Email address:


Job title:

Due to expected high demand, it will not be possible to reply to every expression of interest.

Places will be allocated on a first come basis, you will be sent a link to confirm your booking on the course. Please note this must be done quickly as the spaces can still be taken by others in this time.

If you do not receive a link, keep an eye out for future e-mails as we have more sessions coming up on different dates, and we are aiming to provide this training to as many people and across as many sectors as possible.

Further MHFA Information

Learning takes place through a mix of group activities, presentations and discussions.

This practical course is designed to give you:

– A deeper understanding of mental health and the factors that can affect people’s wellbeing, including your own

– Practical skills to spot the triggers and signs of mental health issues

– Confidence to step in, reassure and support a person in distress

– Enhanced interpersonal skills such as non-judgemental listening

– Knowledge to help someone recover their health by guiding them to appropriate support 

Research and evaluation shows that taking part in an MHFA England course:

– Raises awareness and mental health literacy

– Reduces stigma around mental ill health

– Boosts knowledge and confidence in dealing with mental health issues

– Promotes early intervention which enables recovery

Kind regards

Érin Hanlon
BHR CEPN Project Co-ordinator

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