Friday Letter 15/11/2019

Friday 15th November 2019

Congratulations! – Local Pharmacy wins Pharmacy Business Award

The NEL LPC would like to congratulate Thomas Pharmacy for their recent win at the Pharmacy Business Awards.

Recognised for their hard work in EHC and C-card schemes in Barking and Dagenham, Reena Kanda and the team at Thomas Pharmacy have been awarded Local Health Initiative of the year.

Reena said she wasReally pleased, shows how pharmacy and public health together can reduce health inequalities of the local population through early intervention, access and education .”


The Thomas Pharmacy Team, Health minister Edward Argar MP, and Sky News presenter Sarah-Jane Mee at the Pharmacy Business Awards 2019. Picture: Swani Gulshan/Pharmacy Business Awards.

For more on this story, please see the Barking and Dagenham post article.

Raising staff awareness of the NHS App – NHS Digital

The NHS App is now available to download on all IOS and android devices for patients in England.

The new NHS App intends to give more information and control to patients with regards to their health and care. The NHS App will allow patients to:

  • Book GP Appointments
  • Manage repeat prescriptions
  • set organ donation preferences

There are many more features, with plans to incorporate new services in the coming months.

Click here for more information

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Reminder: SSP02 and SSP03 extended

Please be reminded that the serious shortage protocols (SSPs) for Fluoxetine 30mg and 40mg capsules were extended until 20th November 2019.

Please see the following PSNC links for more information.

SSP Current expiry date
SSP02: Fluoxetine 30mg capsules This SSP has been varied – the revised end date is now 20t November 2019
SSP03: Fluoxetine 40mg capsules This SSP has been varied – the revised end date is now 20th November 2019

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Pharmacy Mandatory Campaign begins!

The Help us Help you Staywell pharmacy campaign begun on Monday 11th November 2019 and will continue until Yuesday 31st December 2019.

This is the fifth of your six, mandatory national pharmacy campaigns for 2019/2020, agreed by NHS England and Public Health England as part of your Community Pharmacy Contractual Framework (CPCF).

Contractors should, as a minimum, be displaying the following materials in their pharmacy until the end of the campaign:

  • A5 Stay Well This Winter leaflets (plus countertop dispenser, which can be used by contractors if they wish);
  • A4 Flu poster aimed at at-risk groups; and
  • A4 Flu poster aimed at pregnant women.

However, each pharmacy wil have also received additional campaign materials, to which the LPC encourages all pharmacies to display.

Contractors are also reminded that they MUST complete their audit form to evidence their participation in this campaign.

For more information and support materials, please see the LPC campaign page

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Reminder- ‘You’re Welcome’ standards

Pharmacies across NEL offer a range of services, some specifically aimed at 18-25 year olds.

In some areas, we have had reports of behaviour from pharmacists and pharmacy staff which was seen to be judgmental and, even in some cases, offensive. Particularly towards young people seeking to utilise the offered Sexual Health services for advice and support. These experiences are reported to had made these patients uncomfortable, embarrassed and much less likely to visit the pharmacists in the future, especially with sensitive health issues.

In light of this, we would like to remind all pharmacists and pharmacy staff of the ‘You’re Welcome’ refreshed standards from 2017.

This set of quality criteria from Public Health England aims to support services providers in making their health services more accessible and friendly, particularly for young people.

Click here to view the ‘You’re Welcome’ refreshed standards.

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Class 2 Medicines Recall: Sandoz Limited, Omeprazole 40 mg Powder for Solution for Infusion

The above medicine was recalled earlier this week (11/11/2019) due to degradation in some vials, leading to increased level of impurities/degradation of the product.

Please see the full alert below and take the appropriate action, if you have not already done so.

Click here to view

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