Friday Letter 20/09/2019

Friday 20th September 2019

Community Pharmacy Consultation Service CPCS resources – New Toolkit & Preparation advice

Please be reminded that the Community Pharmacy Consultation Service (CPCS) Service specification will commence next month on 29th October 2019.

It is the expectation that the majority of pharmacies will participate in the CPCS, as it replaces the NUMSAS and DMIRS pilots.

Participating pharmacies will be required to provide the service at all times during their full opening hours, so please ensure that all staff are prepared and know how to provide this service, including all locum pharmacists.

Pharmacy contractors can now register to provide the service and claim the Transition payment supplement (£900 if claimed by 1st December 2019). If you sign up between 2 December 2019 and 11:59pm on 15 January 2020, you’ll receive £600 and any registrations after 16 January 2020 will not receive a transition payment.

To prepare, please ensure all staff, including locums, take the following action before providing the service:

  1. Read the service specification (available on the NHSBSA website);
  2. Use the CPPE self-assessment framework (available on the NHSBSA website) to identify any knowledge gaps relating to the service and then use the CPPE and other learning resources listed in the framework to fill any identified gaps in knowledge;
  3. Make sure your NHS smartcard allows you to access NHS Summary Care Records (SCR);
  4. Make sure you know how to use the CPCS IT system which is being used in the pharmacy (this will be Sonar or PharmOutcomes) and NHSmail – the pharmacy contractor should ensure that at least one member of the pharmacy team working each day has access to the pharmacy’s shared account;
  5. Read the pharmacy’s CPCS standard operating procedure (SOP) which will be available from the pharmacy contractor (templates are available on the PSNC website)

For further support, the NHS BSA have published a CPCS Toolkit to assist in preparing contractors and pharmacist staff, please click here to view download from the BSA website.

PSNC have also published further support and guidance including FAQs and , click here to view the PSNC website.


Pharmacy Quality Scheme – Important Dates

Please be reminded of the following important upcoming Pharmacy Quality Scheme dates next month.

1st October 2019 :

  • NHS 111 DOS profile update window opens
  • NHS.UK window opens to update and/ or validate services, facilities and bank holiday hours
  • Pharmacy should have begun checking diabetic patients have had their foot and eye check ups
  • Pharmacy should have begun Asthma Audits
  • SCR Access window opens

For more information on PQS please see our guidance pages.

Changes to target groups from 1st October 2019

New targeting requirements apply to MURs conducted from 1st October 2019, so pharmacy contractors will need to update their standard operating procedure for the service to reflect these changes. These changes were agreed as part of the 5-year Community Pharmacy Contractual Framework agreement.

Seventy percent of MURs conducted from 1st October 2019 to 31st March 2020 must be within the following two target groups:

  • patients taking high-risk medicines; or
  • patients recently discharged from hospital who had changes made to their medicines while they were in hospital.

From 1st October 2019, patients with respiratory disease and patients at risk of or diagnosed with cardiovascular disease and regularly being prescribed at least four medicines are no longer target groups for MURs.


September price concessions 2019

The initial list of price concessions for September have been granted.

Click here to view


Limited Places – Upcoming training

NHS Community Pharmacist Consultation Service – Clinical assessment-essential skills workshop

Do you currently offer DMIRS?

The service previously known as DMIRS and NUMSAS will be amalgamated into the NHS Community Pharmacy Consultation Service (CPCS) as part of your pharmacy provision or contract from October 2019.

CPPE have produced a one-day workshop to meet the national curriculum for the NHS Community Pharmacy Consultation Service (CPCS)

NHS Community Pharmacist Consultation Service – Clinical assessment-essential skills workshop

CPPE are offering some great training covering the following topics:

  • person-centred history taking
  • clinical assessment and red flags
  • common clinical examinations
  • safety netting and referrals

the two workshops for London that will run this side of Christmas are now open for bookings. One is in Croydon and one is in South Kensington. The link for booking is here


Health Education England Community Pharmacy Early Cancer Diagnosis Training Needs survey

Please see the following message from Health Education England regarding training needs for Early Cancer Diagnosis.

Health Education England Survey

Early cancer diagnosis is referenced twice in the new CPCF (Community Pharmacy Contractual Framework)  as a prevention and detection service which, if found effective and best delivered by community pharmacy, could be mainstreamed & commissioned  in the CPCF over the course of the settlement period.  This is in the context of community pharmacy complementing the content of the  Primary Care Network (PCN) service specifications. 

Taking part in the survey will identify pharmacy specific and cross-profession training needs so HEE can design and deliver a bespoke educational resource strategy to support the upskilling of the sector in readiness for this. 

This project is reporting to London Training Hubs (the new name for the CEPNs) and so is also an opportunity to demonstrate to the other professions that community pharmacists and our teams are both engaged and capable of delivering vital prevention services within PCNs.

Engagement with and evidence from the survey will also put community pharmacy in the region in good stead to bid for national PhIF (Pharmacy Integration Fund) funding related to prevention and detection.
If pharmacy does not respond we will not be in a strong position to get training developed or funded for us, & this training will be the key 1st step to being able to deliver the early cancer diagnosis elements of the Primary Care Network (PCN) service specifications, & thus access the funding within that.  

For these reasons could I please ask you to complete the survey:
The survey link is:  and all community pharmacy team members are encouraged to complete, it takes less than 10 minutes to complete.


Review on the problems of dependence and withdrawal associated with some prescribed medicine

It points to issues of GP prescribing and highlights how patients can experience barriers to accessing treatment services.


HEE Funded PTPT Integrated Training Pilot Opportunity

Sent on behalf of Dalgeet Puaar; Pharmacy Integration Fund, Health Education England

Dear Colleague,

I would like to bring to your attention an opportunity for you to participate in a funded preregistration trainee pharmacy technician (PTPT) integrated training pilot.

As you are aware the NHS Long Term Plan has highlighted a need to grow pharmacy technician numbers with an increased demand for patient-facing clinical pharmacy roles. PTPTs will need to gain experience across care settings to ensure the future pharmacy technician workforce has the skillset and behaviours required to work flexibly across different healthcare settings within the multidisciplinary team.

As part of a national programme funded by the Pharmacy Integration Fund, Health Education England (HEE) are looking to work with employers to develop and run a PTPT Integrated Training Pilot commencing February 2020. We are looking for tri-partnerships that will support 48 PTPTs being trained in three of the following healthcare settings across England; hospital, community, general practice or care homes. This exciting and innovative pilot project aims to transform PTPT training, and aligns with the long term plan.

I would like to invite you to attend an Employer Engagement Event to find out more about the pilot where I will provide further information regarding the associated funding available to support the pilot, employer requirements and how to submit an Expression of Interest. You will join a short workshop to explore the practical aspects of a partnership and the support you will need to provide the PTPTs as the employer. It will also give you an opportunity meet other hosts with whom you may wish to partner with.

The Employer Engagement Event will be held on 9th October 2019, 10.30am to 1.00pm at Senate House, London in the Chancellor’s Hall. Please click on the link below and complete the short application form to register to attend this event:

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