NEL LPC wins Headoffice of the Year Award at C&D Awards 2014

NEL LPC was short listed for four awards at the Chemist and Druggist Awards 2014 and won Headoffice of the Year Award against strong competition from organisations like Boots, Day Lewis and Numark.

Under the leadership of North-East London LPC, the 319 pharmacies in the area have outperformed the rest of the country in service provision. There is a higher average income per pharmacy than in any other area of the country in services such as minor ailments, MURs, smoking cessation, flu vaccination and the new medicine service.

These results are a testimony to the LPC’s hard work. Not only has it provided leadership in the services agenda – getting a flu vaccination service successfully commissioned – but it has also ensured pharmacies feel prepared to take on this work. It has equally been relentless in improving standards through training by working with local authorities and colleges.

The LPC has worked with outside organisations such as the local medical council, voluntary organisations, MPs and HealthWatch to raise awareness of pharmacy. This collaboration has enabled the different sectors to work together for the benefit of patients. As a result of the LPC’s activity, local residents are truly starting to see pharmacy as the first destination for their health and wellbeing needs.

What the judges say “The LPC has shown a true commitment and passion for pharmacy by engaging with different stakeholders to the benefit of all their contractors, resulting in improvements in professional services income and true partnership working.”

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The LPC and contractors working together are developing innovative and exciting initiatives, let us continue to work together so that we can reproduce this year’s achievements.


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This is a very well deserved award for a small but professional, proactive and dedicated team that works hard to ensure that the local pharmacy is well represented and maximises income from all services they provide to benefit the public. It places strong emphasis on innovation, personalised support, and education to ensure that NEL pharmacies are fit for the future and they enjoy the transition to the new and sustainable future. The team has made representations to 18 commissioners, NHS England, DH, MPs, local councillors, CCGs, Local Authorities, pharma industry and the local charities and the public directly.

When RPS says ‘Now or Never’ we say ‘Now and Forever’. We will create a sustainable future for the pharmacies and staff we represent working alone and in partnership where the opportunity arises.

About Hemant Patel

The Secretary was appointed on 15th. June 1995 and has served the LPC and the pharmacy contractors and pharmacists continuously since then. He served four terms as President of the Royal Pharmaceutical Society of Great Britain, and a term as Chairman of the National Pharmacy Association. He was also a Vice-Chairman of the Pharmaceutical Services Negotiating Committee. Internationally, he has served on the Council of Federation of International Pharmacy and also was a Vice-Chairman of the Commonwealth Pharmaceutical Association. He has also led a number of innovative projects at national and local level.

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