NORTH EAST LONDON LOCAL PHARMACEUTICAL COMMITTEE


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H Competency 10

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Competency 10:Effectively manage systems and work in partnership with providers to ensure contract compliance.

Activity:

*Use of performance information.

LPC Comments:

*Use of electronic system for recording pharmacy based enhanced services is long overdue and creating inefficiencies.

LPC Score: Level 2

C10B
C10D

Competency 10: Effectively manage systems and work in partnership with providers to ensure contract compliance.

Activity:

*Implementation of regular provider performance discussions.

LPC Comments:

*Live performance data obtained by electronic system can improve the outcomes and help hold pharmacy contractors more accountable.
*PCT takes a sensible and developmental approach to issues during monitoring.

LPC Score: Level 2

Competency 10:Effectively manage systems and work in partnership with providers to ensure contract compliance.

Activity:

Resolution of ongoing contractual issues.

LPC Comments:

*The LPC and the PCT already work together to ensure contract compliance.
*Pharmacist providers, need additional support and resources to further develop practices that benefit pharmacy user e.g. change management; better understanding of outcomes and patient focussed NHS; modernising traditional roles to better support GPs and pharmacy users.

LPC Score: Level 3



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C10F

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