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Competency 10:Effectively manage systems and work in partnership with providers to ensure contract compliance.
Activity:
*Use of performance information.
LPC Comments:
*Use of electronic system for recording pharmacy based enhanced services is long overdue and creating inefficiencies.
LPC Score: Level 2
Competency 10: Effectively manage systems and work in partnership with providers to ensure contract compliance.
Activity:
*Implementation of regular provider performance discussions.
LPC Comments:
*Live performance data obtained by electronic system can improve the outcomes and help hold pharmacy contractors more accountable.
*PCT takes a sensible and developmental approach to issues during monitoring.
LPC Score: Level 2
Competency 10:Effectively manage systems and work in partnership with providers to ensure contract compliance.
Activity:
Resolution of ongoing contractual issues.
LPC Comments:
*The LPC and the PCT already work together to ensure contract compliance.
*Pharmacist providers, need additional support and resources to further develop practices that benefit pharmacy user e.g. change management; better understanding of outcomes and patient focussed NHS; modernising traditional roles to better support GPs and pharmacy users.
LPC Score: Level 3
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