North East London Local Pharmaceutical Committee

Competency 2: Work collaboratively with community partners to commission services that optimise health gains and reduce health inequalities.

Activity:

• Creation of PNA

LPC Comments:

• The PCT misses Level 2 standard by a small margin as LMC and pharmacy user agreement is still lacking.
• There is a need to involve the local authority.
• Evidence of cross-border needs and services is lacking.
• PNA process was seen as good process.
• There is no agreed definition of ‘Pharmaceutical needs’. There is a for exploration of pharmacy input into the focus the 10 focus areas of the B&D Council of Voluntary Services

LPC Score: Level 1

Will move to Level 2 soon after engagement with the LMC and the pharmacy users.

Competency 2:Work collaboratively with community partners to commission services that optimise health gains and reduce health inequalities.

Activity:

• Ability to conduct constructive partnerships.
• The PCT shares its ambition with key partners, including local government, healthcare providers, and third sector organisations.
• It works collaboratively, and has good relationships with its partners.
• It is innovative.is continuous improvement in service design.
• There is continuous improvement in service design.

LPC Comments:

• Early engagement and more transparency in processes can improve relationships with very willing partners.
• Must convince everybody that the exercise is genuine and not designed to tick boxes on a checklist.
• Some members of the staff are rated quite highly because of their openness and helpfulness.
• The PCT is considered to be GP lead.
• There is a gap between the vision and strategy.
• And strategy and commissioning.
• PCT must facilitate meetings with Local Authority where pharmacy has an interest e.g. care of the elderly, mental health, and substance misuse.

LPC Score: Level 2-3 =2.5

• PNA is under construction & engagement is good in this critical exercise.
• Historically the partnership with pharmacy has been good.
• Communication needs attention and evidence of Board and Senior Managers engagement would improve the relationship and performance further.

Competency 2: Work collaboratively with community partners to commission services that optimise health gains and reduce health inequalities.
Activity:

• Reputation as an active and effective partner.

LPC Comments:

• Despite various difficulties, Level 3 is achieved but more work is needed to solidify the position.
• With change management expertise the progress could be faster.
• Could facilitate dialogue with GPs and PBCs
• Could demonstrate better understanding of operational difficulties of community pharmacists
• Commitment to IT and workforce development needed.

LPC Score: Level 3



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